PRIVACY POLICY
GENERAL INFORMATION
This Privacy Policy aims to inform you how “Prime Technologies” Ltd. collects, uses, stores, and protects your personal data when using the website https://primetech.bg.
Data Controller:
“Prime Technologies” Ltd.
UIC: 203061081
Registered office and management address:
19 Mokrenski Prohod Str., Floor 2, Apartment 4, Lagera District, Krasno Selo Area, Sofia 1612, Bulgaria
Email: office@primetech.bg
Phone: +359 884 090 170
WHAT PERSONAL DATA WE COLLECT
When using the website, we may collect the following categories of personal data:
name;
phone number;
email address;
company name;
address;
information submitted through contact forms and inquiries;
information related to your behavior on the website;
IP address;
information about device, browser, and visited pages.
HOW WE COLLECT DATA
Your data may be collected through:
contact forms;
“Request Inquiry” forms;
newsletter subscription;
cookies;
analytical and advertising tools;
direct communication via email or phone.
PURPOSES OF DATA PROCESSING
Personal data is processed for the following purposes:
processing inquiries;
providing information about products and services;
communication with clients and potential clients;
sending marketing messages and newsletters;
improving website functionality;
analyzing user behavior;
measuring the effectiveness of advertising campaigns;
remarketing and personalized advertising;
protection against abuse and ensuring website security.
LEGAL BASIS FOR PROCESSING
Personal data is processed on the basis of:
user consent;
taking steps at the request of the user;
compliance with legal obligations;
legitimate interest of the controller in improving services and security.
COOKIES AND TRACKING TECHNOLOGIES
The website uses cookies and similar technologies for:
proper website functionality;
traffic analysis;
marketing and advertising;
remarketing;
personalized content.
We use third-party services, including:
Google Analytics;
Google Ads;
Meta Ads;
Meta Pixel;
Shopify.
These services may collect information regarding your behavior on the website, device used, IP address, and interactions with content.
More information can be found in our Cookie Policy.
NEWSLETTER AND MARKETING COMMUNICATIONS
When subscribing to our newsletter, your email address is processed for the purpose of sending marketing messages, news, and information about products and services.
The subscription is carried out through a double opt-in mechanism. You may unsubscribe at any time via the unsubscribe link included in every email or by contacting us directly.
PERSONAL DATA RETENTION
Personal data is stored for the period necessary to fulfill the purposes for which it was collected unless a longer retention period is required by law.
Typical retention periods include:
inquiries submitted through forms: up to 3 years;
newsletter data: until unsubscription;
analytical data: up to 26 months;
security-related data: up to 5 years.
SHARING OF PERSONAL DATA
Your data may be shared with trusted third parties supporting website operations and service delivery, including:
Shopify;
Google;
Meta Platforms;
hosting service providers;
IT and technical partners.
All third parties process data in accordance with applicable personal data protection legislation.
YOUR RIGHTS
Under GDPR, you have the right to:
access your personal data;
request correction;
request deletion (“right to be forgotten”);
restrict processing;
object to processing;
data portability;
withdraw consent at any time.
To exercise your rights, you may contact us at: office@primetech.bg
DATA SECURITY
“Prime Technologies” Ltd. applies appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.
LINKS TO EXTERNAL WEBSITES
The website may contain links to external websites. We are not responsible for the privacy policies or content of those websites.
CHANGES TO THIS POLICY
“Prime Technologies” Ltd. reserves the right to update this Privacy Policy at any time. Changes become effective upon publication on the website.
CONTACTS
If you have any questions regarding this Privacy Policy or the processing of personal data, you may contact us:
Email: office@primetech.bg
Phone: +359 884 090 170